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Questions & Answers
What services do you offer?
We provide end-to-end third-party logistics services including warehousing, inventory management, pick & pack fulfillment, B2B and B2C shipping, Amazon FBA/FBM prep, cross-docking, and custom logistics solutions tailored to your business. You can view all services on the service tab of our website or by contacting us directly.
What types of businesses do you work with?
We work with eCommerce brands, wholesalers, retailers, and growing businesses shipping B2C, B2B, or both. Our services are ideal for brands that need fast, reliable fulfillment without managing their own warehouse.
Which sales channels do you support?
We support fulfillment for Shopify, Amazon (FBA & FBM), Walmart, Faire, Home Depot, direct B2B orders, and most other major marketplaces and sales channels.
How fast do you ship orders?
Most orders are fulfilled and shipped same day or within 24 business hours, depending on order cutoff times and inventory availability.
Where is your warehouse located?
Our warehouse is strategically located at 315A Humberline Dr, Etobicoke, ON M9W 5T6 to provide fast, cost-effective shipping across Canada and the U.S.
Do you handle both B2B and B2C fulfillment?
Yes. We specialize in both B2B pallet/case shipments and B2C individual order fulfillment, allowing brands to manage all operations through one logistics partner.
Can you handle custom packaging and branding?
Absolutely. We offer white-glove fulfillment including branded packaging, inserts, custom packing instructions, kitting, and special handling to ensure your brand experience stays consistent.
How is pricing structured?
Pricing is transparent and based on storage, fulfillment volume, and shipping requirements. There are no hidden fees, and we tailor pricing to fit your business size and growth plans.
How do I get started?
Simply request a quote or book a call. We’ll review your products, order volume, and requirements, then create a custom fulfillment plan and onboarding timeline.
How do you ensure accuracy and reduce errors?
We follow standardized pick & pack processes, quality checks, and clear workflows to maintain high accuracy rates and minimize fulfillment errors.
Do you ship to both Canada and the United States?
Yes. We support fulfillment across Canada and the U.S., allowing you to serve customers in both markets from one logistics partner.
Why choose Premoship over larger providers?
We combine the flexibility and care of a boutique 3PL with professional systems and experience. You get hands-on support, faster communication, and customized workflows — not a one-size-fits-all approach.